RETURN POLICY
*NO REFUNDS - NO EXCEPTIONS
**WE WILL ISSUE ONLY STORE CREDITS
RETURNS FOR STORE CREDITS MUST MEET THESE REQUIREMENTS:
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Merchandise must be returned within 3 days of receipt.
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Merchandise must be unworn and unwashed. We cannot accept returns of items that have been damaged, worn, or soiled, and clothing tags MUST still be intact. Items MUST be in a condition suitable for resale.
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Merchandise must have all tags, including any hangtags attached.
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Any merchandise marked "Final Sale" cannot be returned.
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Non-returnable merchandise include final sale products, formal gowns, swimwear, and bodysuits.
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We reserve the right to refuse any exchange that does not meet our requirements including any signs of wear.
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Customer is responsible for shipping fees to send the order back to lilbumbleboutique
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Shipping fees are not refundable.
RETURN PROCESSING TIME
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Upon receipt of your package, your return for a store credit will be processed within 3-7 business days. You will be notified via email once your return has been processed.
WHEN MAKING A RETURN:
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Pack your merchandise securely in the original product packaging, if possible. Please note that all items must be returned in original condition (including all paperwork, parts & accessories) with tags attached.
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Be sure to include your original invoice with your return. You may want to keep a copy for your records. If you can't send the invoice, just include your order number, billing name & address, and reason on a piece of paper with your return.
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Write “Reason for Return” on the back of your invoice.
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Keep the return tracking number for your return package to monitor delivery status. We are not responsible for lost or stolen packages.
Have any questions or concerns?
We’re always ready to help!
Call or us at 754-423-3188
POLICIES
What if an item is defective or is not what I ordered?
In the rare case that your shipment contains a defective item or we accidentally sent you the wrong item, we will ship you a replacement at no charge and credit the cost of your return shipping charges once your return is received. If you don't wish to receive a replacement item, we will gladly refund your return shipping cost in the form of a store credit if you would like to return the item. Subject to the following: If UPS ground or FedEx ground is used, full amount will be reimbursed. If Overnight, Priority, 2 day, or 3 day services is used, only the amount UPS ground would have charged for the same return will be refunded to you in the form of store credit not the actual amount you spent. Please include all original packaging and attach a brief note explaining the defect, or indicate on your receipt the item shipped in error.
Processing Time
All orders are processed, verified, and shipped within 3 business days or sooner.
Express orders are processed within 1 business day.
We are not responsible for orders lost in the mail, incorrectly supplied addresses, or unclaimed/refused packages. You can track your package using the supplied tracking number.
*Please Note: The time it takes to receive items includes Processing + Shipping Transit time. For example, choosing a Next Day shipping does not guarantee you will receive it the day after you place your order.
How Much is Shipping?
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
How Long Does Shipment Take?
US Orders:
1. USPS First class mail (2-5 business days) - *This option will only appear if your order weighs under one pound.
2. USPS Priority Mail (2-3 business days)
3. USPS Express mail (Guaranteed in 2 business days, 1 business day in most cases)
International Orders:
1. USPS First class mail (6-20 business days) *This option will only appear if your order weighs under four pounds.
2. USPS Priority mail (6-14 business days)
3. USPS Express Mail (5-10 business days)
*All international packages may be processed through customs regulations which may cause a slight delay with processing times.
Will I be charged a customs fee?
A customs duty is a tariff or tax on the importation of goods. Commercial goods not yet cleared through customs are held in a customs area, often called a bonded store, until processed.
Customs is an authority or agency in a country responsible for collecting and safeguarding customs duties and for controlling the flow of goods including animals, transports, personal effects and hazardous items in and out of a country.
As far as customs charges, we do not have any control over them, nor know what the charges will be if any. The customs fees are based per your government regulations.
If your package is being held by customs, that means you need to pay the custom fees in order to retrieve your package. If you don't, the package will be returned to us.
FAQ
HOW DO I ORDER?
You may place your orders anytime online 24/7 on our website www.lilbumbleboutique.com
DO YOU SHIP TO MY COUNTRY?
Yes, we ship Worldwide!
WHAT ARE THE FORMS OF PAYMENTS ACCEPTED?
We accept accept all major credit cards and paypal.When placing an order, the correct billing address must be entered for the order to be approved. The billing address is the address registered on your account.
CAN I MODIFY/CANCEL MY ORDER?
Unfortunately, once your order has been processed we are unable to modify or cancel any order. When your order arrives, please follow exchange instructions for a store credit.
DO YOU RESTOCK PRODUCTS?
We do our best to restock the best sellers. Please email us, if you need more information on a specific product.
WHY IS MY PRODUCT OUT OF STOCK?
Because of our quest to provide you with the latest in fashion we do not stock large quantities of any item. For this reason, we may not have the merchandise you have ordered. You will receive an email advising you of any out of stock items.
HAS MY ORDER BEEN SHIPPED?
You will receive an email order confirmation once your order has been received, in addition, a shipping confirmation email will be sent once your order has been shipped. This confirmation will include the tracking number for your package.